Application Business Analyst

Pittsburgh, PA
Full Time
Entry Level
Job Title: Application Business Analyst
 
 
DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, and Ohio. DQE was established in 1997 as a dark fiber infrastructure company in the Pittsburgh metropolitan area. Over the years, DQE has grown in both our fiber footprint and our product offerings to become one of the leading regional providers of secure, reliable, data network services. With an ongoing commitment to structured, well-planned growth, DQE is continuously expanding the fiber optic network to serve even more customers.

Working with DQE means businesses and keystone institutions get a partner dedicated to understanding specific needs and committed to delivering the right solution.
 
Job Summary:
The Application Business Analyst at DQE Communications will provide analytical, documentation, and coordination support for the applications portfolio. The Business Analyst will assist with gathering requirements, documenting workflows, coordinating user acceptance testing, and supporting Agile/SCRUM methodologies. Must be local to the Pittsburgh area. Hybrid Work Environment.

Key Job Responsibilities:
  • Assist in collecting and documenting business and functional requirements from stakeholders.
  • Create process maps, data flow diagrams, swim lanes and user stories under the guidance of the Product Owner.
  • Maintain accurate and up-to-date documentation for applications and processes.
  • Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Help maintain the product backlog and track progress in Jira or similar tools.
  • Support the Product Owner with meeting notes and follow-up actions.
  • Assist in preparing test cases, executing user acceptance testing (UAT), and documenting results.
  • Identify and track defects, ensuring they are addressed prior to production deployment.
  • Run queries and compile reports to support decision-making and application performance monitoring.
  • Assist in gathering and analyzing KPIs for application usage and performance.
  • Work closely with the Product Owner, Director of Applications, and contractor teams to support project deliverables.
  • Provide administrative and coordination support for vendor and contractor activities.

Required Skills/Abilities:
  • Telecom industry knowledge or exposure to OSS/BSS systems is a plus.
  • Experience with Agile methodology preferred.
  • Basic understanding of enterprise applications and databases.
  • Experience in writing SQL to pull raw data for analysis and report modeling.
  • Experience with data warehouse methodologies; data modeling to Power BI reporting
  • Familiarity with Jira, Confluence, GitHub or other Agile tools is helpful.
  • Proficiency in Microsoft Office Suite.
  • Detail-oriented with strong organizational skills.
  • Strong written and verbal communication skills.
  • Eagerness to learn and take on new challenges.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.

Education and Experience:
  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent combination of education and experience).
  • 1–3 years of experience in a business analysis, applications support, or IT role (internship or project-based experience acceptable).
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*