ISP Network Engineer

Pittsburgh, PA
Full Time
Experienced
Job Title: ISP Network Engineer

Based in Pittsburgh, Pennsylvania, DQE Communications delivers fast, reliable fiber-optic Internet and data network services to businesses and carriers across Pennsylvania, West Virginia, and Maryland. Since our start in 1997 as a small dark fiber provider in the Pittsburgh area, we’ve grown into one of the region’s leading network service providers. Our fiber footprint and product offerings continue to expand, but our focus remains the same, providing secure, dependable connectivity and building lasting relationships with our customers.

At DQE, our culture is built around three core values: Service, Trust, and Urgency. We take pride in providing reliable service to our customers, earning trust through integrity and accountability, and acting with urgency to deliver results that make an impact. When you work with DQE, you get more than a provider, you get a team that cares about your business and works hard to find the best solution for you.
 

Job Summary:
DQE Communications is looking for an ISP Network Engineer. Our ideal candidate will serves as a technical leader and escalation point for complex network incidents and customer issues. This role is responsible for advanced troubleshooting, lab-based replication of network events, and driving resolution of service impacts across our infrastructure. In addition to network support, the engineer contributes to the design, roadmap, and implementation of DQE’s Metro Ethernet, IP transport, and management networks. This position works cross-functionally with Product Management, Engineering, and Service Delivery teams to create, enhance, and support scalable, high-performance services. Must be local to the Pittsburgh area. Hybrid work environment.

Key Responsibilities:
  • Monitor and analyze network performance and operational anomalies affecting end-customer connectivity.
  • Serve as high level of escalation for customer technical support and NOC-reported alarms.
  • Administer ISP core infrastructure, including Juniper and Nokia routers, DNS, web servers, and email servers.
  • Design and implement customer IP/Transport network solutions including routers, switches, and firewalls.
  • Lead and manage complex network projects, including hardware specification, testing, proof-of-concept development, and scheduling.
  • Document and train Service Operations teams on network systems and operational procedures.
  • Develop enterprise-grade ISP and Managed Service solutions tailored to customer requirements.
  • Partner with Sales Engineering to streamline project workflows and engage with stakeholders on solution design and implementation.
  • Support the development and launch of new network products and services.

Required Skills & Abilities:
  • Ability to explain and communicate complex technical information to both technical and non-technical stakeholders.
  • Strong collaboration skills and the ability to build consensus across multi-disciplinary teams.
  • Expertise in troubleshooting and resolving complex network issues.
  • Advanced experience with scripting or programming languages such as Python.
  • Experience with network automation platforms and processes highly desired.

Education & Experience:
  • Bachelor’s degree in Engineering, Computer Science, or a related technical field.
  • 7+ years of experience in networking, telecommunications, or related industries.
  • Strong understanding of optical fiber characteristics and IP transport principles.
  • Proven expertise in MPLS, BGP, iBGP, OSPF, QoS, and Metro Ethernet technologies.
  • Vendor-specific certifications (e.g., JNCIP, CCNP, JNCIE, CCIE) required.

What We Offer:
  • Healthcare
  • Dental / Vision
  • 401k
  • Life Insurance
  • Paid Time Off
  • Holidays
  • Hybrid Work Environment

 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*